15.5 x 17.5" Pepe is created after the order is placed. Colors can be customized to suite your taste. Each piece is hand cut, grinded, beveled, coppered, soldered, patinaed & then waxed and polished. Glass colors can be altered to fit your personal taste (provided it is in stock). Spectrum brand water and cathedral glass. Framed in 1/2" zinc framing, which provides tremendous strength & style to the finished design. Unless otherwise specified, each panel will have steel eyelets and decorative chain added, for ease of hanging. Overall production/delivery time are based on current workload. Typical turn around time is 4 weeks. Shipping is billed thru Paypal upon completion. Photos are sent to you throughout the process to keep you abreast of progress and process. An engraved nickel plate can be purchased & added to the panel for an additional $17.50- if you intend to give the panel as a gift ((personal touch)).
Questions? Feel free to message me through the "Contacts" page :)
LARGE Pepe le Pew with choice of background color
Pre-Approved Refunds:
Although I have never been asked for a refund to date, there may come a time & perhaps a viable reason for needing one. It is in my nature to always be fair & I would certainly be willing to grant a partial refund under certain circumstances. If preapproved, and returned to me in perfect condition within 10 business days of the actual product delivery date, a partial refund would be granted. Due to the level of correspondence that I have with each client during the fabrication process it is hard for me to take all the burden on myself if someone changes their mind. With that said, If a return is negotiated I will retain all shipping fees that were incurred to ship the item to you as well as a $25.00 restock fee to cover all the packaging material, boxing, tape and labels, as well as the likely fee of engraving (if any).
Damage:
On the unlikely (but possible) chance that the Post Office damages your panel, you would need to retain all of packaging material and damaged products in order to file a claim through the USPS for a full refund. I recommend that photos are taken for proof. Once you receive a refund from the USPS you can replace your order again and a new panel will be made. I have mailed out NUMEROUS panels and have never had a casualty yet, but it could happen and must be handled through the Postal Service where the insurance was provided. with the level of packaging material that I use, I would hope that this never occurs.
On a lighter note, I would hope that this never occurs as it is my goal to ensure that everyone is 100% satisfied and I would certainly help you facilitate the process to the best of my ability by providing your with photos or receipts for your merchandise and insurance.
