16x22" One of a Kind! Freehanded design! Raven Rock Original! Each piece of glass was hand cut, grinded, beveled, coppered, soldered, patinaed & then waxed and polished. Framed in 1/2" zinc framing, which provides strength & style to the finished design. Steel eyelets & decorative chain are attached, for ease of hanging. Vintage Kokomo glass in concurrence with a variety of Spectrum water and cathedral glass create a one of a kind abstract art piece. Shipping and handling is free on this magnificent piece and is ready to ship within 48 hours.
One of a Kind Abstract Sunburst Panel
Although I have never been asked for a refund to date, there may come a time & perhaps a viable reason for needing one. It is in my nature to always be fair & I would certainly be willing to grant a partial refund under certain circumstances. If preapproved, and returned to me in perfect condition within 10 business days of the actual product delivery date, a partial refund would be granted. Due to the level of correspondence that I have with each client during the fabrication process it is hard for me to take all the burden on myself if someone changes their mind. With that said, If a return is negotiated I will retain all shipping fees that were incurred to ship the item to you as well as a $25.00 restock fee to cover all the packaging material, boxing, tape and labels, as well as the likely fee of engraving (if any).
On the unlikely (but possible) chance that the Post Office damages your panel, you would need to retain all of packaging material and damaged products in order to file a claim through the USPS for a full refund. I recommend that photos are taken for proof. Once you receive a refund from the USPS you can replace your order again and a new panel will be made. I have mailed out NUMEROUS panels and have never had a casualty yet, but it could happen and must be handled through the Postal Service where the insurance was provided. with the level of packaging material that I use, I would hope that this never occurs.
On a lighter note, I would hope that this never occurs as it is my goal to ensure that everyone is 100% satisfied and I would certainly help you facilitate the process to the best of my ability by providing your with photos or receipts for your merchandise and insurance.